At SGBoating we pride ourselves in Customer Care. With over 25 Years
of expereince in the Marine Leisure Industry under our belt, we offer the
best After Sales Service in Singapore for our customers. Our salesman
are not "salesman" that sell a boat and pass on the service chores away.
Each of them comes with very detail knowledge on the boats they sell to
you because of the experiences they held. Speak to anyone of them and
you will soon be able to separate just an ordinary boat salesman from
our very own staff.
Good customer service is the lifeblood of our business. We can offer
promotions and slash prices to bring in as many new customers as we
want, but unless we can get some of those customers to come back,
our business won’t be profitable for long.
Good customer service is also all about bringing customers back.
And about sending them away happy – happy enough to pass
positive feed back about our business along to others, who may then try
the product or service we offer for themselves and in their turn become
repeat customers. Don't take our words for it, just ask around in marinas
and from boaters here in Singapore.
In the event that your craft needs to be repaired, our in-house service team and network of authorised and highly qualified
service agents will ensure we meet your service and maintenance needs. Our network of authorised service agents can also supply genuine spare parts for any of the boat we sell.
And when you purchase a new/used boats through us, you are assured we will continue to support your boating needs for as long as you own the boat. We offer factory-parts from the brands of boats we represent and we're always a phone call away to help you out when you need it the most.
24/7 PHONE SUPPORT
Many times, issues arising from a boat may not be serious which prevent boat owners from heading out for a good day of boating fun. Sometimes it's just being forgetful how to operate the boat aircon, how to switch on the pump to supply water for shower or what to do when you have an anchor that's stuck below and etc....
And imagine these happening over the weekend when everyone else is also closed for the day? Luckily with SGBoating, we're never more than a quick call away to seek technical advise and ask questions. Be it real boat issues or simply something you want to know about your boat. Its comforting to know you can reach someone from SGBoating when you need it most.
"I can see why a lot of people and forums I visit just rave about your products and company services. I've been dealing with technical and support people for 35 years in my job as an Engineer and you folks definitely do it right !! "
"Can I nominate you all somewhere for a service responsiveness award?! In all the years I've dealt with you, you have NEVER failed to respond promptly and stick with me until the issue was resolved. From a totally devoted customer and boater, THANKS! "
"You guys have shown me that there are still companies out there that care about their customers and are willing to go the extra step to help. "
"I am truly grateful for all the help you've given. I have to say that from my experiences of boating over the years, your customer service and technical knowledge is the best I have ever found anywhere. I can't express enough happy I am to be a SGBoating customer. Thanks again."