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At SGBoating we pride ourselves in Customer Care. With over 25 Years of expereince in the Marine Leisure Industry under our belt, we offer the best After Sales Service in Singapore for our customers. Our salesman are not "salesman" that sell a boat and pass on the service chores away. Each of them comes with very detail knowledge on the boats they sell to you because of the experiences they held. Speak to anyone of them and you will soon be able to separate just an ordinary boat salesman from our very own staff.
Good customer service is the lifeblood of our business. We can offer promotions and slash prices to bring in as many new customers as we want, but unless we can get some of those customers to come back, our business won’t be profitable for long.
Good customer service is all about
bringing customers back. And about
sending them away happy –
happy enough to pass positive feed
back about our business along to
others, who may then try the
product or service we offer for
themselves and in their turn
become repeat customers. Don't
take our words for it, just ask
around in marinas and from
boaters here in Singapore.
In the event that your craft needs to
be repaired, our in-house service
team and network of authorised
and highly qualified service agents
will ensure we meet our service
and maintenance needs. Our
network of authorised service
agents can also supply spare parts
for any of the boat we sell.
"I can see why a lot of people and forums I visit just rave about your products and company services. I've been dealing with technical and support people for 35 years in my job as an Engineer and you folks definitely do it right !! "
"Can I nominate you all somewhere for a service responsiveness award?! In all the years I've dealt with you, you have NEVER failed to respond promptly and stick with me until the issue was resolved. From a totally devoted customer and boater, THANKS! "
"You guys have shown me that there are still companies out there that care about their customers and are willing to go the extra step to help. "
"I am truly grateful for all the help you've given. I have to say that from my experiences of boating over the years, your customer service and technical knowledge is the best I have ever found anywhere. I can't express enough happy I am to be a SGBoating customer. Thanks again."
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